BrightBlack ("we", "us", "our") is a digital design and development agency based in Pretoria, South Africa. We respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable laws.
This Privacy Policy explains how we collect, use, store, share and protect personal information when you visit our website (https://bblack.co.za/), submit forms (including Meta/Facebook Lead Forms), contact us, or engage with our services.
BrightBlack is the responsible party for the personal information we process.
For privacy-related queries or to exercise your rights, please contact us using the details at the end of this policy.
We may collect the following personal information (depending on how you interact with us):
We do not intentionally collect special personal information (e.g. race, health, biometric data, or information about children) unless it is necessary and we have a lawful basis.
We process your personal information for the following purposes:
Legal bases under POPIA include: consent, performance of a contract (or steps prior to entering a contract), legitimate interests, and compliance with legal obligations.
We do not sell your personal information.
We may share it only with:
Where information is transferred outside South Africa, we take reasonable steps to ensure appropriate protection in line with POPIA.
Our website may use cookies and similar technologies (including Google Analytics or Meta Pixel) to understand how visitors use the site and to measure the effectiveness of our advertising.
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
We implement reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, disclosure or destruction. No system is completely secure, but we take appropriate steps to safeguard your data.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Lead and enquiry data is typically kept for a reasonable period to allow follow-up and for record-keeping, after which it is securely deleted or anonymised.
You have the right to:
To exercise any of these rights, please contact us using the details below. We will respond within a reasonable time and in accordance with POPIA.
Information Regulator contact details
JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001
P.O. Box 31533, Braamfontein, Johannesburg, 2017
Complaints email: complaints.IR@justice.gov.za
General enquiries: inforeg@justice.gov.za
Website: https://inforegulator.org.za/
Our services are directed at businesses and professionals. We do not knowingly collect personal information from children under 18.
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated date. Continued use of our website or services after changes constitutes acceptance of the revised policy.
For any questions about this Privacy Policy or to exercise your rights, please contact:
BrightBlack
Website: https://bblack.co.za/
Email: info@bblack.co.za
WhatsApp: +27 60 317 7884
Telephone: +27 10 746 5856